图书简介

Contents: Introduction, Joachim Vogt and Jörg Leonhardt. Importance of CISM in modern air traffic management (ATM), Ralph Riedle; Critical incident stress management in aviation: a strategic approach, Jeffrey T. Mitchell; Critical incident, critical incident stress, post traumatic stress disorder – definitions and underlying neurobiological processes, Jörg Leonhardt and Joachim Vogt; Critical incident stress management intervention methods; Jörg Leonhardt; A brief history of crisis intervention support services in aviation, Jeffrey T. Mitchell; Critical incident stress management in air traffic control (ATC), Jörg Leonhardt; Critical incident stress management in airlines, Johanna O’Flaherty; Critical incident stress management at Frankfurt Airport (CISM Team FRAPORT), Walter Gaber and Annette Drozd; Case study Lake Constance (Überlingen), Jörg Leonhardt, Carol Minder, Sabine Zimmermann, Ralf Mersmann and Ralf Schultze; Training in critical incident stress management – principles and standards, Victor Welzant and Amie Kolos; Cost benefit analysis of a critical incident stress management program, Joachim Vogt and Stefan Pennig. Appendices. Index.

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